788wun Privacy Policy

📅 Effective Date: January 2026

1. Who We Are

1.1 788wun is an internationally licensed online gaming brand operating the platform at 788wun.net. The 788wun platform offers casino games, live dealer tables, slot titles, and sports betting services — including PSL cricket betting and international sporting markets — to eligible players in Pakistan and other supported jurisdictions.

1.2 For the purposes of this Privacy Policy, 788wun acts as the data controller in respect of personal information collected from players who access the 788wun platform directly. Where 788wun engages third-party service providers to process data on its behalf, those providers act as data processors under contractual obligations that are consistent with the standards described in this Policy.

1.3 This Policy applies to all personal data collected through the 788wun website at 788wun.net, any mobile-optimised version of the 788wun platform, the 788wun account registration and login process, and all interactions between players and 788wun's customer support team via live chat or email.

2. Personal Data We Collect

2.1 The categories of personal data that 788wun collects about you depend on how you use the platform and at what stage of your account lifecycle you are. The following table summarises the main categories of data 788wun collects:

2.2 Where 788wun requests sensitive personal data — such as copies of your CNIC or selfie photographs for identity verification purposes — you will be clearly informed of the reason for the request and the data will be used solely for that stated purpose.

3. How We Collect Your Data

3.1 788wun collects personal data through the following channels:

• Direct submission: Data you provide when registering a 788wun account, completing KYC verification, making deposits or withdrawal requests, contacting 788wun customer support, or updating your account profile;
• Automated platform interaction: Technical and gaming activity data collected automatically as you navigate and use the 788wun platform, including through cookies and session tracking technologies;
• Third-party verification providers: Identity verification data returned by third-party KYC service providers that 788wun engages to verify CNIC documents and confirm player identities;
• Payment providers: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and other payment processors when you make deposits or withdrawals.

4. How We Use Your Personal Data

4.1 788wun uses the personal data it collects for the following purposes:

• To create, manage, and maintain your 788wun player account;
• To verify your identity and age as required by 788wun's KYC procedures and applicable gaming regulations;
• To process deposits and withdrawals in PKR via your chosen payment method;
• To detect and prevent fraud, money laundering, account sharing, and other prohibited activities as defined in 788wun's Terms and Conditions;
• To monitor gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour and triggering proactive outreach where appropriate;
• To administer bonuses, promotions, and loyalty rewards and to verify that bonus terms have been correctly applied;
• To respond to customer support queries submitted via live chat or email;
• To send account-related transactional notifications, such as deposit confirmations, withdrawal updates, and security alerts;
• To send marketing communications about 788wun promotions and new features, but only to players who have actively opted in to receive such communications;
• To improve and optimise the 788wun platform through analysis of aggregated, anonymised usage data;
• To comply with applicable legal obligations, including regulatory reporting requirements and responses to lawful requests from competent authorities.

5. Legal Basis for Processing

5.1 788wun processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil 788wun's obligations to you under the player account agreement, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC/AML obligations;
• Legitimate interests: Processing carried out in pursuit of 788wun's legitimate business interests — such as fraud prevention, platform security, and improving the player experience — where those interests are not overridden by your data protection rights;
• Consent: Processing based on your freely given, specific, and informed consent — principally the sending of marketing communications to opted-in players. You may withdraw consent at any time without affecting the lawfulness of any prior processing.

6. Data Sharing & Disclosure

6.1 788wun does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Personal data may be shared with the following categories of recipients solely for the purposes described in this Policy:

• KYC and identity verification providers: To process CNIC verification and age confirmation as part of the 788wun account approval process;
• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and USDT TRC20 gateway providers, to the extent necessary to process your deposit or withdrawal transactions;
• Game software providers: Where technically necessary to deliver specific game titles available on the 788wun platform, limited technical identifiers may be shared with game software providers. No personally identifiable information beyond what is operationally necessary is shared;
• Fraud prevention and security services: Providers of fraud detection, IP analysis, and platform security services engaged by 788wun to protect the integrity of the platform;
• Legal and regulatory authorities: Where 788wun is legally required to disclose personal data in response to a court order, regulatory investigation, or other lawful directive from a competent authority.

7. Cookies & Tracking Technologies

7.1 The 788wun platform uses cookies and similar tracking technologies to deliver essential platform functionality, remember your preferences, and analyse platform usage. The following categories of cookies are used:

• Strictly necessary cookies: Essential to the operation of the 788wun platform, including maintaining your logged-in session, remembering language and currency preferences, and enabling secure page navigation. These cannot be disabled without affecting core platform functionality;
• Analytical cookies: Used to collect aggregated, anonymised data about how players use the 788wun platform — for example, which pages are visited most frequently, average session duration, and the types of games most commonly played. This information is used solely to improve the 788wun platform;
• Functional cookies: Used to remember your preferences, such as your preferred deposit method or responsible gaming settings, to provide a more personalised experience;
• Security cookies: Used to detect and prevent fraudulent activity, including multi-account abuse and suspicious login patterns.

7.2 You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect your ability to use certain features of the 788wun platform, including the login and deposit processes. Your browser's help documentation will explain how to control cookie settings on your specific browser.

8. Data Retention

8.1 788wun retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Player account data and KYC documentation are retained for a minimum of five (5) years following account closure, as required by anti-money laundering regulations applicable to online gaming operators;
• Transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years from the date of each transaction;
• Gaming activity logs are retained for a minimum of three (3) years from the date of the activity;
• Customer support correspondence is retained for two (2) years from the date of the last interaction;
• Marketing preference records are retained for as long as your 788wun account remains active, or until you withdraw your consent to marketing communications.

8.2 After the applicable retention period has expired, personal data is securely deleted or anonymised in a manner that prevents identification of the individual concerned.

9. Your Privacy Rights

9.1 As a player registered with 788wun, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 788wun privacy team at [email protected] with the subject line "Privacy Rights Request — [Your Username]".

9.2 788wun will respond to all valid privacy rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two months, in which case 788wun will notify you of the extension and the reason for it within the initial thirty-day period.

9.3 Where a privacy rights request is refused, 788wun will provide a written explanation of the reason for refusal and inform you of your right to escalate the matter to the relevant data protection authority.

10. Security Measures

10.1 788wun implements appropriate technical and organisational security measures to protect personal data against accidental loss, unauthorised access, alteration, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the 788wun platform;
• Encrypted storage of sensitive personal data, including KYC documents and financial data, on access-controlled servers;
• Two-factor authentication (2FA) options for player accounts to protect against unauthorised login;
• Role-based access controls limiting 788wun staff access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of platform infrastructure;
• Automated fraud detection and anomaly monitoring systems operating continuously across platform activity.

11. Children & Minors

11.1 If you believe that a person under the age of 21 has registered a 788wun account or provided personal data to 788wun, please contact the support team immediately at [email protected] so that appropriate action can be taken without delay.

11.2 788wun encourages all registered players to make use of parental control software if minors are present in their household and have access to their devices. If you are concerned about a minor accessing your 788wun account, contact support immediately to apply additional account security measures.

12. Changes to This Privacy Policy

12.1 788wun may update this Privacy Policy periodically to reflect changes in data processing practices, applicable law, or platform functionality. The effective date displayed at the top of this page will be updated each time the Policy is revised.

12.2 For material changes to this Policy — particularly changes that affect the categories of data collected, the purposes for which data is used, or your rights as a player — 788wun will notify registered players via the email address associated with their account at least seven (7) days before the revised Policy takes effect.

12.3 Continued use of the 788wun platform after the effective date of any revised Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you should cease using the platform and contact 788wun to close your account.

13. Contact Us

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or 788wun's data processing practices, please contact the 788wun privacy and support team using the details below:

13.2 For support queries unrelated to privacy — such as account assistance, payment questions, or bonus enquiries — 788wun's customer support team is available 24/7 via live chat directly within the platform.

13.3 This Privacy Policy was last reviewed and updated in January 2026. The version published at 788wun.net/privacy-policy at any given time is the current binding version applicable to your use of the 788wun platform.